Description

OUT OF THE SHADOWS

What will you do when you hear this on the first call from a client hours away?

The phone stopped working—no dial tone. The Internet is down, and the only text I got was to cancel an order. I usually get 100 emails a day, and now there are none!

The office is in the South, I have a saltwater tank in the North, but now there are clouds in the southern fire area. I used to have a waterfall on the East side of the office, but it has disappeared. I think this new mural is ruining my business! I know you are hours away, but this is serious.

The anxiety escalated with every statement.

The emphasis in this Case File is to be awake and aware from the moment of your first interaction, and to realize that not everything is as it seems. It is necessary to gather your chi, allow the circumstances to unfold without fear or pressure, and know your limits and honor them—all in addition to opening your heart to a mother’s heartache and disappointment.

9 Red Envelopes