Terms and Conditions of Purchase

If you are not satisfied with your purchase of any membership, you may request a full refund within seven calendar days no questions asked. After seven calendar days, if you wish to downgrade your membership, this may only be done at the end of the current subscription period.

Requests for cancellation of a membership received after the initial seven calendar days following purchase will be addressed at the end of the subscription period. Your access to the membership area and payment will remain in effect until the end of the subscription period. At that time your membership access will be removed and the recurring payment stopped.

Once a new Case File has been released to the member, no refund for that subscription period (30 days) will be made.

Refunds and cancellations will be may take up to 48 hours to process and will be retroactive to the date the request was received.

There are no refunds on digital products purchased from Feng Shui Storyboard.

Refunds on all sales products provided by third-party vendors will be determined by the policy of those vendors.

To request a refund, click and complete this brief form.

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